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Get Support

Multiple ways to get help with SvelteBolt.

Documentation​

Start with our comprehensive documentation covering setup, configuration, and deployment.

Email Support​

Get direct help from the SvelteBolt team.

οΏ½ [email protected]

When contacting support, please include:

  • Detailed description of your issue
  • Steps to reproduce the problem
  • Error messages or logs
  • Your environment (OS, Node.js version, hosting platform)
  • Relevant code snippets (remove sensitive data)

Discord Community​

Join our Discord server for real-time help and community support.

πŸ’¬ Join Discord Server β†’

  • Get help from the community
  • Share your projects
  • Discuss best practices
  • Connect with other developers
  • Real-time support from other users

Self-Help Resources​

Troubleshooting Checklist​

Before reaching out for help, try these common solutions:

βœ… Environment Setup:

  • All environment variables are set correctly
  • No extra spaces or quotes in .env file
  • Development server restarted after env changes

βœ… Database Issues:

  • Supabase project is not paused
  • Database schema is migrated
  • RLS policies are configured correctly

βœ… Payment Issues:

  • Using correct Stripe keys (test vs live)
  • Webhook URL is correct
  • Webhook secret matches

βœ… Deployment Issues:

  • Build completed successfully
  • Environment variables set in hosting platform
  • Domain added to Supabase/Stripe settings

Useful Commands​

# Check your environment variables
cat .env

# Test database connection
bun run dev

# View build logs
bun run build

# Check for TypeScript errors
bun run check

Log Analysis​

When reporting issues, include relevant logs:

Development logs:

# Terminal output when running dev server
bun run dev

Build logs:

# Output from build process
bun run build

Browser console:

  • Open Developer Tools (F12)
  • Check Console tab for JavaScript errors
  • Check Network tab for failed requests

Learning Resources​

Official Documentation​

Response Times​

πŸ“§ Email Support: 1-2 business days
πŸ’¬ Discord Community: Real-time (community-driven)

Need immediate help? Start with the FAQ or join our Discord community.